Privacy Policy
Coral Bloom ("we," "us," or "our") is dedicated to protecting the privacy of our clients, website visitors, and all individuals who interact with our wedding planning and event management services. This Privacy Policy details how we collect, use, disclose, and safeguard your information when you engage with our services or visit our online platform.
Information We Collect
We collect various types of information to provide and improve our bespoke marine-themed wedding planning services, including:
- Personal Identification Information: Name, postal address, email address, phone number, date of birth, nationality, and government-issued identification details (where necessary for bookings or legal requirements). This is primarily collected when you inquire about our services, book an event, or communicate with us.
- Event Details: Information related to your wedding or event, such as dates, venues (aquariums, coastal resorts), guest lists, dietary preferences (e.g., for seafood-focused catering), design preferences (marine-inspired decor, aquatic floral elements), photography and videography requirements (underwater shoots, drone footage), entertainment choices, and budgetary information.
- Payment Information: Bank account details, credit card numbers, and other transactional information, collected solely for processing payments for our services.
- Communication Data: Records of your correspondence with us, including emails, messages through our online platform, and phone call recordings (where permitted by law and with prior notice).
- Technical Data: IP address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access our online platform.
- Usage Data: Information about how you use our online platform, products, and services.
How We Use Your Information
We use the information we collect for the following purposes:
- To Deliver Our Services: To plan, coordinate, and execute your marine-themed wedding or event, including venue selection, decor design, catering, and entertainment. This includes sharing necessary details with trusted third-party vendors (e.g., florists, caterers, photographers) to fulfill your event requirements.
- To Process Transactions: To handle payments for our services and manage your account.
- To Communicate With You: To respond to your inquiries, provide updates on your event planning, and offer customer support.
- For Marketing and Promotional Purposes: With your consent, we may send you newsletters, promotional materials, or offers related to our services that we believe may be of interest to you. You can opt-out of these communications at any time.
- To Improve Our Services: To analyze trends, track user interactions on our online platform, and gather demographic information to enhance our offerings and user experience.
- For Legal and Security Reasons: To comply with legal obligations, resolve disputes, enforce our agreements, and protect the rights, property, or safety of Coral Bloom, our clients, or others.
Disclosure of Your Information
We may share your information with:
- Service Providers: Trusted third-party vendors, contractors, and partners who assist us in providing our wedding planning services, such as venue providers, caterers, photographers, florists, entertainment acts, and travel agencies for honeymoon planning. These parties are bound by confidentiality agreements and are only permitted to use your information for the purpose of providing services to Coral Bloom.
- Legal Requirements: When required by law or in response to valid requests by public authorities (e.g., a court order or government agency).
- Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.
Data Security
We implement robust technical and organizational measures designed to protect your personal information from unauthorized access, use, alteration, and disclosure. These measures include encryption, access controls, and secure data storage practices. Despite our efforts, no security system is completely impenetrable, and we cannot guarantee the absolute security of your data.
International Data Transfers
As a global service provider, your information may be stored and processed by our service providers in locations outside of your country of residence. When transferring data internationally, we ensure that appropriate safeguards are in place to protect your data in accordance with applicable data protection laws, such as using Standard Contractual Clauses or relying on the recipient country's adequacy decisions.
Your Data Protection Rights
Depending on your location and applicable data protection laws, you may have the following rights regarding your personal data:
- The right to access: You have the right to request copies of your personal data.
- The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
- The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
- The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
- The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
To exercise any of these rights, please contact us using the details provided below. We will respond to your request within the timeframe required by applicable law.
Cookies and Tracking Technologies
Our online platform may use cookies and similar tracking technologies to enhance your browsing experience, analyze site usage, and support our marketing efforts. You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of our online platform may become inaccessible or not function properly.
Third-Party Websites and Services
Our online platform may contain links to third-party websites or services that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We encourage you to review the privacy policies of these third parties before providing them with any personal information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this Privacy Policy periodically for any modifications. Your continued use of our services or online platform after any changes constitutes your acceptance of the revised Privacy Policy.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Coral Bloom
88 East Coast Road,
Unit 05-01, Katong Square,
Singapore, Singapore, 428788